Terms and Conditions

These terms replace the previous version of our Terms of Use as at 20 September 2015.

  1. Video Hub
    Video Hub (www.videoub.co.nz) is brand of EVENT-TECH (NZ) LIMITED. These are the EVENT-TECH (NZ) LIMITED Terms (“Terms”). In these terms "we" and “our” means EVENT-TECH (NZ) LIMITED, and "you" means you - our customer - who signs up to an Event-Tech account (“Account”) or uses Event-Tech in any way.
    Our Services are provided under New Zealand law.
    These Terms govern your use of Event-Tech and our relationship with you. When you create an Event-Tech Account you accept these Terms.
    Video Hub is a Video On Demand and Live Streaming service that allows you to stream On Demand Events from the Event-Tech library, and Live Events as they become available (Content) over an internet connection, to watch on compatible devices supported by the Event-Tech services (“Event-Tech” or “Services”), on payment of a charge to us as set out on the Event-Tech website (“Charges”).
    These Terms apply while we provide the Services to you. They do not apply to anything other service providers agree to provide you, and/or you agree to pay for, under separate agreements between you and them (for example, your broadband or electricity service providers).
    To sign up to Event-Tech you must be at 18 years of age or older, have a valid and current email address and comply with these Terms.
    Whenever we provide Services to you, or in connection with your Account, we will try our best to provide them with reasonable care and skill. Because of the nature of video on demand internet services, at times our ability to do so will be outside of our control, including our services reliance on other services that we do not own or control (e.g. internet or electricity). We cannot represent or guarantee the Services will be:
    • interruption or fault free, or that any faults or errors will be able to be corrected;
    • available at any particular time or location;
    • available, or available without change, for any minimum period of time;
    • secure or private.
      We will always try to restore any Service outage as soon as we reasonably can.
  3. On Demand Content
    Streamed content provided from the Video Hub library, shall be rented for a period of 24 hours. The rental period shall start from the moment payment is made. During the period of hire the content may be viewed as many times as you choose.  
  4. Live Content
    Purchased live content is available for the duration of the event as it happens. If access is purchased after the start of the event, access to the prior content that has elapsed shall not be made available. Event-Tech (NZ) limited takes no responsibility for you not seeing the missed footage.
  5. DVD Content
    Content that is recorded to DVD shall be posted via courier.  DVD shall be dispatched with 10 working days and subject to courier delivery times.
  6. Content and Copyright
    Using our Services does not give you any rights to any part of our services or any Content.
    sale of any Content, only a licence to stream Content in accordance with these Terms. Except for this limited licence, no rights, title or interests in any Content that you stream using our Services are transferred to you.
    You are granted a non-exclusive, non-transferable, non-sub licensable, revocable, limited license to stream the Content available to you in accordance with your Event-Tech Purchase. There is no sale of any Content, only a licence to stream Content in accordance with these Terms. Except for this limited licence, no rights, title or interests in any Content that you stream using our Services are transferred to you.
    The selection of Content may vary over time. We may stop providing any particular Content, or part thereof, at any time, without notice.
    You are responsible for ensuring that any Content that is classified as restricted to certain ages, or only suitable for a specified audience, is only viewed by people of or over the specified age or in the specified audience.
    You need to create an Account to use the Services.
    To create an Account, you must enter your name and email address, create a password.
    The email you enter must be valid and accessible by you. Event-Tech will communicate with you to the email address registered to the Account. You’re responsible for ensuring the email address is updated and current.
    We reserve the right to immediately terminate, cancel or suspend your Account and revoke your access to Services.
    Unless otherwise stated, all prices are including GST and are listed on the Video Hub Website Home page.
    All charges will be charged in NZ dollars.
    If it is deemed appropriate, a refund may be issued, with a suitable service charge deducted. This is at Videohub's discretion.
  8. Credit Card details are not held by Video Hub or Event-Tech and shall be required for every purchase. All Payments shall be sent to the third party credit card processing company DPS to be processed.
    To watch Content from Event-Tech on a device:
    The device must be compatible with Event-Tech and supported by the Service (each an Approved Device). 
    You may need to download, install and/or update a plugin or an app. You may need to do so through a third party app store or website.
    You must log in to your account on the Approved Device.
    Event-Tech may change the interface and functionality of any Approved Device client without notice.
    Streaming and Data Usage
    Video Hub is for your personal and non-commercial.
    Content is streamed to your device over the Internet and the quality of your experience may depend on factors outside our control, including but not limited to your Internet connection, the device you are using, Internet service outages and any other simultaneous usage on your Internet connection or device.
    Streaming Content may involve significant data usage. You are responsible for all your own Internet service charges and Event-Tech accepts no responsibility for any charges arising from any data usage or internet charges incurred to use our Services.
    You must:
    not use the Service, or display, access or transmit the Content, in any way that results in you or a third party breaching any laws, infringing any person’s intellectual property rights, including but not limited to copyright, or breaching these Terms.
    not and must not permit, authorise or assist any other person to download, copy, display, transfer, broadcast, stream, communicate or retransmit Content to another person, to the public, in a public area or onto any device other than an Approved Device, for a commercial purpose or outside New Zealand.
    only and ensure that others only, stream and watch Content made available to you for personal, private use.
    not and must not permit, authorise or assist any other person to copy, reproduce, broadcast or communicate to the public the Content, except as expressly permitted in these Terms.
    Intellectual Property
    We (and other service providers who work with us) own or are licensed to use intellectual property rights in all Content, graphics, text, audio/video clips, data compilations. digital downloads, logos, trade marks, photographs, images, tools, software, personal identifiers and anything else we use or make available to you in connection with our Services (together "Works").
    You must not copy, distribute, license, transmit, publish, display, download (except temporary page caching required for personal use), modify, create derivative works from, or offer for sale any Works or any information located on or within the Event-Tech website or Services without our express written consent. Your licence to use the Works in accordance with these Terms immediately cease upon the termination, suspension, expiration or cancellation of your Account for any reason.
    Event-Tech reserves the right to take all steps necessary to prevent the unauthorised distribution, copying, reproduction, broadcasting or communication of the Works.
    Holding and Using Information
    We, or our related companies, and, to the extent appropriate, any agents and service providers approved by us, may hold the information and share it to the extent appropriate with each other, with Event-Tech employees, contractors and agents communications network operators and selected business partners.
    General responsibilities
    You agree to:
    Use the Services for your own personal and non-commercial use, and not for any commercial or business purpose.
    Ensure all information you give us is correct, and notify us immediately of any changes to your contact details.
    Follow the instructions and directions we provide about using the Service and only use it for lawful purposes.
    Comply with any directions given to you to reconfigure your equipment if we reasonably believe it is necessary to do so.
    Pay the Charges applicable for the Services.
    Use our Services without gaining unauthorised access to or interfering with anyone else's computer or communications equipment.
    Not to copy, reproduce, publish, transmit, or broadcast the Service and/or any Content.
    You agree to make sure everyone you are responsible for and who may use or do anything in relation to our Services provided to you also meets the responsibilities set out in these Terms.
    You agree to indemnify Event-Tech, its related companies, and its parent company from and against any loss, damage, liability, costs or expenses (including legal expenses) suffered or incurred by Video Hub, its related companies Event-Tech, or its parent company in connection with any breach by you of these Terms.